If you have any questions about an order or my merchandise, feel free to drop me an email or message me on Instagram. I will try to get back to you as soon as humanly possible.
All sales are absolutely FINAL. If you receive damaged goods or the wrong size/item that you ordered, simply email firstname.lastname@example.org or enter this form with your order number and name as soon as possible so we can best resolve your situation. We do not combine shipping from separate orders as each order has a unique tracking number that must be shipped individually. We reserve the right to cancel and refund any order that is deemed potentially fraudulent by Shopify's payment system. There is a three day grace period upon receipt of item to contact us about defects or wrong items. Once an item is shipped, we will not accept returns or provide refunds.
If an order is officially marked as "DELIVERED" by USPS tracking, we will not accept responsibility for any stolen/misplaced packages and will not offer any refunds whatsoever. The shipping address provided when any order is placed is the exact same address that is generated for each USPS label, and we do not claim any responsibility for any issues that arise as a result of the wrong address being entered if USPS already delivers the package and marks the order as "DELIVERED." It is your responsibility to ensure the shipping address is entered correctly, and it is your responsibility to contact USPS to resolve any stolen/lost packages that are shipped to the address you enter.